Reviews

A lack of communication between the manager, service advisor and customer is non-existent. I had to visit the dealership in order to receive any updates on my vehicle.

As usual my experience was great. Jessica was amazing to work with!

Had scheduled an appointment but was still there for over 2 hours.

My last trip with three cars, Robert helped me to expedite and follow up. He is simply great. Now The counter receptionists A to Z, they are amazing and very attentive to all my needs. I thank all of you for the great service you gave me and my company. Happy holidays, Yemane from Easirent.

probably one of the best experience I have had in long time.because at your dealership it felt like family.they took care of business.no back in fourth playing games and taking all my time .or wasting my time.it was straight to the point. I told you what I needed and what I could do own my end it was a busy afternoon and we was the last people there after business hours.. Will our salesman to the sales manager and fiance department was all great.. I definitely be telling everyone about Friendly Chevy..

It was really a very great experience this is our second vehicle that we buy there thanks to the great service of Mr Rey the ReyOfChevy..... also Mr Jorge from finance it really brings out your name of the dealership Friendly Chevrolet.... Mr Rey made everything smooth he knew our situation and he executed and went straight to what we wanted and him and sales manager and fiance department made everything awesome... Will I send family to buy here weeeelll I already did have a few people coming this way..... and soon we will be back for our next one and also for our kids.....thanks Mr Rey for all your help.!!!

I needed a new windshield for my 1997 Silverado, and they were able to get it in and complete the same day! Thank you so much for always being there for my family and our vehicles! Melissa and Robert were extremely helpful.

It is my position that the dealership—ironically named Friendly Chevrolet—operated in a manner so inconsistent with fair dealing and transparency that it should more accurately be known as “Unfriendly Chevrolet.” My concerns began with the Service Department. My vehicle remained in the shop for more than thirty (30) days, yet the underlying issues were never resolved. Despite the lack of completed or effective services, I was informed that I owed an outstanding balance of approximately $700. It is unclear on what basis I could be held financially responsible for services that were neither rendered nor successful. Upon negotiating terms for the purchase of a new vehicle, my Sales Advisor, Binky, specifically represented to me that this $700 balance would be waived prior to closing. However, when I finalized my auto loan with George, the relevant financial disclosures and “finer points” of the agreement were not reviewed with me. Our discussion focused solely on the extended warranty and general services related to the new vehicle. At no point did he verbally disclose the inclusion of the $700 Service Department charge or the additional fees and costs associated with other services. These undisclosed charges were later brought to my attention not by the dealership, but by my Credit Union. When I contacted John on Monday, December 1, 2025, to obtain clarification, his response was, “Did you expect me to pay your bill?” This dismissive and unprofessional remark further underscores the dealership’s lack of transparency and disregard for customer rights. Overall, my experience with Friendly Chevrolet was deeply troubling. The conduct I encountered—particularly George’s failure to disclose material financial terms and the pressure tactics used during the transaction—reflects what I reasonably believe to be predatory lending and sales practices. Moreover, John’s behavior constituted exceptionally poor customer service. I also felt that my age played a role in the way my wife and I were treated and that the dealership attempted to take advantage of us.

I was generally pleased with my experience at Friendly Chevrolet. Cesar was pleasant to work with on the sales side, as was Jason on the financing side, and the process was pretty straightforward.

Went smooth and nick and Chris were easy to work us