Your Friendly representative
will be happy to go over the estimate with you, explaining every line
item to your
is important that you know in advance your policy's coverage regarding
rental cars. Many people are unaware that they don't have coverage at
all or the coverage they do have is insufficient to meet their needs
(e.g., your full-size SUV will be temporarily replaced by a compact
car). In some worst-case repair scenarios, potential out-of-pocket
expenses can be as much as $50 a day, easily exceeding $1,000 if your
repair takes several weeks. So you need to understand what your daily
coverage amount is and your total rental coverage limit. If
you do not currently have rental car coverage, we urge you to contact
your insurance agent immediately. There is a simple policy addendum that
usually costs less than $10 a month for enhanced rental coverage.
Repairing a car that has been in an
accident can take anywhere from several days to several weeks. Because
of that, it isn't feasible for Friendly to provide loan cars to all our
Collision Center customers. However, there is an on-site rental car
company at our repair facility, and we'll work closely with you to
arrange a rental while your car is in the shop.
OEM is short for Original Equipment
Manufacturer. These are new parts made by the manufacturer of your car
for your car, and Friendly endorses their use.